Privacy Policy

Introduction

Ecogrglow is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ecogrglow.world or use our landscape design services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about our landscape design services, request a consultation, or contact us. The personal information we collect may include:

• Name
• Email address
• Phone number
• Mailing address
• Property location
• Project details
• Any other information you choose to provide when contacting us about landscape design services

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect or receive for the following purposes:

• Communicate with you about landscape design services
• Respond to your inquiries and requests
• Schedule consultations and appointments
• Prepare design proposals and project quotes
• Provide administrative information about our services
• Process and manage project agreements
• Improve our services and website functionality
• Analyze website usage and user preferences
• Send marketing communications with your consent
• Comply with legal obligations

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you voluntarily provide information and consent to its processing
• Contract Performance: To fulfill our obligations under service agreements and contracts
• Legitimate Interests: To operate our business, improve our services, and communicate with clients
• Legal Obligations: To comply with applicable laws and regulations

Sharing Your Information

We may share your information with the following categories of recipients:

• Contractors and suppliers who assist us in providing landscape design services
• Professional advisors such as lawyers and accountants
• Service providers who help us operate our business, including IT services and website hosting
• Third-party analytics and advertising services (as described in the Third-Party Services section)
• Government authorities when required by law or to protect our legal rights

We do not sell or rent your personal information to third parties for their marketing purposes.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure servers and databases
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection practices
• Limited access to personal information on a need-to-know basis

However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security. We encourage you to take precautions to protect your personal information when using online services.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right of Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information under certain circumstances
• Right to Restrict Processing: Request limitation of how we process your information
• Right to Data Portability: Request transfer of your information to another service provider
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent where processing is based on consent
• Right to Lodge a Complaint: File a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer personal information internationally, we take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy and applicable data protection laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Legal and regulatory requirements
• The potential risk of harm from unauthorized use or disclosure

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

Third-Party Services

Our website uses various third-party services that may collect and process your information:

• Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as IP addresses, page views, and browsing patterns. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Google Ads Conversion Tracking: We may use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service uses cookies to track conversions and may collect information about your interactions with our ads.
• Google Ads Remarketing: We may use Google Ads remarketing to show you relevant advertisements on other websites. This service uses cookies to identify visitors and display ads based on their previous interactions with our website.
• Google Maps API: We use Google Maps API to provide location services and map functionality. When you use features that include Google Maps, Google may collect information about your location and usage of their services.

These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies to understand how they handle your data.

Using Cookies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website usage, and support our marketing efforts. Cookies are small text files stored on your device when you visit our website.

We use cookies for the following purposes:

• Essential cookies required for website functionality
• Analytics cookies to understand how visitors use our site
• Marketing cookies to deliver relevant advertisements
• Preference cookies to remember your settings and choices

You can manage your cookie preferences through your browser settings or by visiting our Cookies Policy page for more detailed information about the types of cookies we use and how to control them.

Contact Information

If you have questions about this Privacy Policy or our practices regarding your personal information related to our landscape design services, please contact us at:

Ecogrglow
10020 Carr Rd, Riverview, FL 33569, United States
Phone: +1 813-774-2791
Email: clientsY3mxs9K1m

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. When we make changes, we will:

• Update the "Last updated" date at the top of this page
• Post the updated policy on our website
• Notify you of material changes via email or a prominent notice on our website, where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our website and services after changes are posted constitutes your acceptance of the updated Privacy Policy.